AI Coaching

Feedback and scores

After each call you get a score and a reason for each skill. Here is what they mean.

On this page
  1. What you get
  2. What the scores mean

After a practice call, you see how it went, skill by skill.

What you get

  • Skills on this call: a score for each skill.
  • AI rationale: the reason for the score, in plain words.
  • Focus next: the one thing to work on.
  • What to work on: what to do now.
Feedback after a practice call: a score of 3.7 out of 5, On track, and what to work on next.

What the scores mean

Skills are scored from 1 to 5, and every score comes with a word. You can open How scoring works in the app at any time.

ScoreWord
4.0 and upWell done
3.5 to 3.9On track
2.0 to 3.4Coaching opportunity
Under 2.0Growth area

Very short calls aren’t scored. Those show This call wasn’t scored, and you can choose Take this call again. If something goes wrong on our side, you can choose Score it again.