Built in the Nordics.
Future Ready is a Norwegian company building contact-centre AI that understands Nordic conversations natively, and works in any language.
Founding team
Lars Kolflaath
Co-founder and CEO
15+ years in sales and business development, and a serial entrepreneur.
Tin Zeljar
Co-founder and CTO
8+ years in software engineering, scalable systems, and technology leadership across startups and enterprises.
Alexander Barry
Co-founder and Head of Product
15+ years in talent management and product development.
Why we built this
Quality teams could only ever listen to a handful of calls, and the coaching that followed rarely reached the moment that mattered. We built Future Ready to close that gap, in the language each call happened in.
Nordic first, not Nordic only
Most contact-centre AI treats Norwegian and Swedish as an afterthought to English. We transcribe them on dedicated speech models from the national libraries’ AI labs, hosted by us, built for dialects and for agents who switch to English mid-sentence. Every other language works too, and each call is scored in the language it happened in.
One platform, not three vendors.
- QA toolExport to a spreadsheet
- Training platformNobody re-measures
- Dialler
- Score every callConversational Intelligence finds the moment it slipped.
- Practise the gapAI Coaching builds a drill from that call.
- Prove it on the next callsThe same criterion, re-measured on real calls.
- Score the AI agents tooAI Voice Agents are scored on the same rubric.
Back to every call
What each kind of tool covers
| What each kind of tool covers | Future Ready | QA and analytics tools | Role-play training tools | Voice-agent vendors |
|---|---|---|---|---|
| Every call scored on your rubric | Yes | Yes | Rarely | Rarely |
| Each score cites the moment, and can be disputed | Yes | Some | Rarely | Rarely |
| Voice practice built from the call that scored low | Yes | Some | Some | Rarely |
| Gain re-measured on the next real calls | Yes | Some | Rarely | Rarely |
| Norwegian outbound that books the meeting | Yes | Rarely | Rarely | Some |
| AI disclosure nobody can switch off | Yes | Rarely | Rarely | Some |
| Dedicated Norwegian and Swedish speech models | Yes | Some | Rarely | Some |
By category, not by vendor. Some platforms now span more than one column. Ask any vendor, us included, to show you each row on your own calls.
Want to see it on your own calls?
Book a 30-minute call and we'll score a sample of your calls.